The Executive Director for Operational Improvement is responsible for managing a comprehensive and prescriptive change management program to validate financial improvement through operational efficiency and revenue growth for all regions in the CHRISTUS Health Operations Group (Louisiana/Southeast Texas). The Director supports a culture of continuous operational change management and improvement through collaboration with Group and Regional leadership teams.
A Bachelor's degree required; clinical degrees in areas such as nursing, pharmacy or physical therapy are acceptable.
A Master's degree required, preferably in Business Administration (MBA) or Healthcare Administration (MHA) or Industrial Engineering;
Exceptional verbal and written (including presentations) communication skills required;
High personal, ethical, and professional conduct.
Excellent quantitative and analytical skills;
Strong grasp of business and financial principles;
Strong problem solving skills;
Excellent interpersonal skills;
Ability to serve as productive member and leader of team;
Ability to develop and present complex concepts to large audiences;
Excellent computer skills, including word processing, MS Excel, database, graphics, and other relevant software.
Prior leadership experience with an organization in a performance or organizational improvement role with track record of success is required; leadership/supervisory experience (director level or above) in healthcare setting may be substituted.
Demonstrated effectiveness in managing and directing departmental operations and human resources, including performance evaluation, training, and professional development.
Previous experience in high-level project management is required along with demonstrated effectiveness in consulting, negotiating and problem solving.
Professional experience collaborating with essential business partners and a track record of successfully managing professional relationships, finding common ground, and building commitment around a shared agenda with hospital leaders, including physicians.
A strong knowledge of, and experience with budgeting, financial management, and hospital operations.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.