The Milieu Manager provides a program of therapeutic recreational and expressive therapy services to patients, serves as a member of the interdisciplinary treatment team, and supports the facility's treatment program and philosophy. This position is exempt and works with leadership to manage and supervise the MHS staff. The Milieu Manager:
Provides milieu support for staff and residents as needed and is a first response coordinator in times of crisis to assist with therapeutic intervention.
Facilitates HWC and NOHOLD trainings, as well as monitors CPR, First Aid, and HWC due dates and ensures classes are conducted to meet deadlines.
Conducts parent/guardian and/or family contact documentation and ensures completion of MHS staff's parent/guardian and/or family contact and documentation.
Conducts incident report and SR paperwork reviews, reviews camera footage of SR and HWC interventions, and completes staff debriefing of SRs.
Understands FTE management and overtime management, maintains familiarity with financial information, and effectively manages departmental operations within financial guidelines.
Carries out the personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.
Provides leadership and oversight in the Activity Therapy Department as well as MHS staff.
Tracks and keeps Q15 records.
Collects and interprets data from Q15 reviews, identifies areas in need of development and provides monthly reports and plans of action to senior leadership.
Facilitates training for staff related to group facilitation and documentation of groups as needed or requested by Directors/Managers.
Coordinates with Directors and Managers on Program Scheduling.
Recommends to the treatment team effective alternatives or modification to treatment plans based on the patient progress and response to treatment plan.
Ensures therapeutic recreation, expressive therapy groups, FIT groups and clinical programming is being facilitated.
Remains flexible in providing a variety of appropriate therapeutic interventions depending on patient needs and abilities.
Maintains a safe, orderly, and therapeutic physical environment for clients.
Oversees the floor staff (MHS and Activity Therapy). Monitors attendance, documentation, and assigned duties.
Conducts annual performance evaluations.
Coordinates activities with outside agencies such as Challenge Alaska, Junior Master Gardening, etc.
Provides computer trainings/workshops for staff.
Coordinates with the Clinical Manager on daily programming schedules.
Develops and implements Performance Improvement Plans as needed.
Implements counseling statements and corrective actions.
Maintains 40 hours of training each year.
Provides facility assistance (i.e. Consults, assessments, field trips, floor coverage, group coverage, etc.)
Supports departmental goals by attending and participating in department meetings and offering ideas and suggestions regarding goals and objectives.
Enhances skills and knowledge by pursuing trainings or higher education.